Shipping Policy
We strive to process and ship your order promptly. Orders will be dispatched within 5-7 working days from the date of purchase. Once your order is shipped, you will receive a confirmation email with tracking information to monitor its progress. Please note that delivery times may vary based on your location and external factors such as weather or carrier delays. If you have any questions or need assistance, feel free to contact our customer support team
Return & Refund Policy
Thanks for shopping at Awww If you are not entirely satisfied with your purchase, we’re here to help.
Return
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have a receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within 5-7 Working days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Cancellation and Exchange Policy
Please note that all sales are final. We do not accept cancellations or exchanges once an order has been placed. We encourage you to review your order carefully before completing your purchase to ensure you are satisfied with your selection. If you have any concerns or inquiries, please reach out to our customer support team for assistance.
Contact Us
If you have any questions on how to return your item to us. Pls email us on info@awww.store
